Partner Training
Advanced technical training for partners includes deep dives into product architecture, custom development ideas, and integration techniques. Partners can enroll through the partner portal or by contacting their partner manager for upcoming sessions and prerequisites.
We provide a range of resources, including user manuals, video tutorials, webinars, and a knowledge base. These resources are designed to help clients understand and utilize the ERP software effectively.
Partners are given access to our product development roadmap through regular briefings, newsletters, and dedicated sections within the partner portal. These resources offer insights into upcoming features, integrations, and strategic directions.
For partners interested in specializing, we offer industry-specific training programs that cover market challenges, regulatory requirements, and best practices. These programs are designed to equip partners with the knowledge to serve clients in specialized sectors effectively.
Partner Feedback and Product Development
Partners can submit feature enhancement requests and feedback directly through the partner portal. We hold regular feedback sessions and surveys to gather input, ensuring that customer needs and market demand guide our product development.
Yes, we highly value our partners' insights during product development. Partners have the opportunity to participate in beta tests and early access programs, providing feedback that shapes the final product release.
Yes, we facilitate partner forums and online platforms for the exchange of best practices, innovative uses of the ERP software, and success stories. These collaborative spaces encourage learning and innovation within the partner community.
We highly value partner input for continuous improvement. A formal suggestion process is in place, allowing partners to submit enhancement requests via the partner portal. These suggestions are reviewed regularly by our product development team.
Yes, there's a formal process for submitting product feedback or feature requests through the partner portal. We encourage partners to share insights from client experiences to inform product development and prioritization.
Partners are involved in the product roadmap through regular roadmap sessions, surveys, and a partner advisory council that collects and discusses feedback on feature development and product direction.
Yes, we highly value feedback from our sales channel partners and their customers. Regular surveys, feedback sessions, and our partner advisory board offer avenues for influencing product roadmap and feature prioritization.
Partner Conduct and Ethics
We expect all partners to adhere to the highest standards of professional conduct and ethics. This includes honest advertising, respecting customer privacy, and compliance with all local and international laws.
We expect all partners to adhere to the highest standards of professional conduct and ethics. This includes honest advertising, respecting customer privacy, and compliance with all local and international laws.
We highly value feedback and suggestions. Partners can submit feedback through the partner portal or contact their dedicated account manager directly.
While we understand the value of offering complementary products and services, we require partners to ensure there are no conflicts of interest. Partners should disclose such offerings to discuss compatibility and alignment with our policies.